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VergeHarvestStudio

+91 9699323132

Privacy Policy

Your privacy matters to us. Here's how we protect and handle your personal information.

Last Updated: January 15, 2025

Information We Collect

Personal Information You Provide

When you interact with VergeHarvestStudio, we collect information you voluntarily share with us:

  • Name and contact details when you reach out to us
  • Email address for course inquiries or newsletter subscriptions
  • Phone number if you request a consultation
  • Portfolio samples or artwork you share for evaluation
  • Payment information for course enrollment (processed securely through third-party providers)

Automatically Collected Information

Our website automatically gathers certain technical information to improve your experience:

  • Browser type and operating system
  • Pages visited and time spent on our website
  • IP address and general location (city/region level)
  • Device information and screen resolution
  • Referral source (how you found our website)

Important: We never collect sensitive personal data like health information, financial details beyond payment processing, or personal identification numbers.

How We Use Your Information

Educational Services

Your information helps us provide quality digital illustration education:

  • Responding to course inquiries and providing program information
  • Customizing curriculum recommendations based on your skill level
  • Sending course materials and educational resources
  • Scheduling consultations and portfolio reviews
  • Processing enrollment and managing student progress

Communication and Support

We use your contact information to:

  • Answer questions about our digital illustration programs
  • Provide technical support for online learning platforms
  • Share industry insights and creative inspiration through newsletters
  • Notify you about new course offerings or schedule changes
  • Gather feedback to improve our educational content

Website Improvement

Technical data helps us enhance your browsing experience by understanding which content resonates most with creative professionals and aspiring digital artists.

Information Sharing and Disclosure

Third-Party Service Providers

We work with trusted partners who help us deliver educational services:

  • Payment processors for secure transaction handling
  • Email service providers for course communications
  • Cloud storage services for educational materials
  • Analytics tools to understand website usage patterns
  • Learning management systems for online course delivery

These partners can only use your information to provide services to us and must protect it according to our standards.

Legal Requirements

We may disclose information when required by Indian law or to:

  • Comply with legal processes or government requests
  • Protect our rights and property
  • Ensure student and staff safety
  • Prevent fraud or illegal activities

We Never: Sell your personal information to marketing companies, share student artwork without permission, or use your data for purposes unrelated to education.

Your Privacy Rights

As someone interested in our digital illustration programs, you have several important rights regarding your personal information:

Access Your Data

Request a copy of all personal information we have about you, including any portfolio samples or course progress records.

Correct Information

Update or fix any incorrect personal details in our records to ensure accurate communication.

Delete Your Data

Request removal of your personal information, subject to legal or educational record-keeping requirements.

Limit Processing

Restrict how we use your information while maintaining access to essential educational services.

Data Portability

Receive your information in a standard format if you want to transfer it elsewhere.

Withdraw Consent

Stop receiving newsletters or marketing communications at any time through unsubscribe links.

How to Exercise Your Rights

To request any of these actions, contact us using the information below. We'll respond within 30 days and may ask you to verify your identity to protect your privacy.

Data Security and Storage

Protection Measures

We implement multiple layers of security to safeguard your information:

  • Encrypted data transmission using SSL certificates
  • Secure servers with regular security updates
  • Limited access to personal information on a need-to-know basis
  • Regular backups stored in secure, encrypted locations
  • Password protection and two-factor authentication for staff accounts

Data Retention

We keep your information only as long as needed:

  • Inquiry information: 2 years from last contact
  • Student records: 7 years after course completion (as required by educational standards)
  • Payment records: 7 years for tax and legal compliance
  • Website analytics: 26 months for performance analysis
  • Newsletter subscriptions: Until you unsubscribe

International Transfers

Your information is primarily stored on servers located in India. If we use international services, we ensure they provide adequate protection for your data through appropriate safeguards and agreements.

Cookies and Website Technology

How We Use Cookies

Our website uses cookies to enhance your browsing experience:

  • Essential cookies for basic website functionality
  • Analytics cookies to understand popular content and improve our site
  • Preference cookies to remember your settings
  • Marketing cookies to show relevant information about our courses

Managing Cookies

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality, but you'll still be able to access most content and contact us about our programs.

Updates to This Policy

We review and update this privacy policy annually or when we make significant changes to our data practices. When updates occur, we'll:

  • Post the revised policy on our website with a new effective date
  • Email current students and recent inquirers about important changes
  • Highlight major modifications in our next newsletter
  • Maintain previous versions for reference upon request

Your continued use of our website after policy updates indicates acceptance of the changes.

Contact Us About Privacy

Questions about this privacy policy or how we handle your information? We're here to help.

Phone: +91 9699323132
Address: Scheme No 54, AB Rd, near Bombay Hospital, Vijay Nagar, Indore, Madhya Pradesh 452010, India
Response Time: We aim to respond to privacy inquiries within 48 hours during business days

For fastest response regarding privacy matters, please include "Privacy Inquiry" in your email subject line.